> For the complete documentation index, see [llms.txt](https://cmp.docs.sirdata.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cmp.docs.sirdata.net/en/consent-transmission-standards/google-consent-mode/fix-implementation-errors/missing-update-signal.md).

# Missing \`update\` signal

#### Description

The `update` signal in Google Consent Mode is **not being sent**. This signal is required to communicate the user’s **final consent decision** (accept, reject, or customize). Without it, Google assumes no decision was made and may disable features by default.

#### Possible causes

* The script that calls `gtag('consent', 'update', {...})`:
  * is **loaded too late** in the page;
  * is **using the `defer` attribute**, which delays execution;
  * is **altered or cached** by an optimization system such as **Rocket Loader** (Cloudflare), a CDN, or a performance plugin.
* The script is **loaded after Google Tag Manager**, which may prevent the signal from reaching Google tags in time.

#### What to check

**Recommended checks:**

* Ensure that the script containing `gtag('consent', 'update', {...})` is:
  * **loaded without `defer` or `async` attributes**;
  * **placed at the top of the `<head>`**, **before any other script**, especially **before the Google Tag Manager container**;
  * **not altered or delayed** by optimization tools (CDNs, Rocket Loader, etc.).

<figure><img src="/files/H6aakVmadL7AsXVidoMm" alt=""><figcaption></figcaption></figure>

* Use browser developer tools or Google Tag Assistant to confirm that the `update` signal is correctly triggered.


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