> For the complete documentation index, see [llms.txt](https://cmp.docs.sirdata.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cmp.docs.sirdata.net/en/faq/pricing/invoicing-and-payment.md).

# Invoicing and payment

When and how paid plans are invoiced, how to pay, and what happens when a payment fails.

## What is invoiced

* **Essentials** and the **Association offer** are free of charge: on their own, they give rise to no invoice.
* **Paid plans** are invoiced monthly, **in arrears**: the invoice for a month is issued after the end of that month. This also applies with an annual commitment.
* The invoice shows **one line per site**.
* Prices are in euros and **exclusive of tax**; applicable taxes are added.
* When the plan changes during the month, the price is calculated pro rata to the days spent in each plan. Exception: when a site reaches its cap, the price of the plan subscribed to remains due for the whole month.
* In the event of a dispute over the number of loads, the statistics recorded in Sirdata's systems prevail, subject to evidence to the contrary.

## Paying your invoices

Invoices are payable **within 30 days of the invoice date, by bank transfer or direct debit**.

Your billing information and payment method are entered in your Sirdata account, menu **Billing > Billing informations** ([account.sirdata.io/billing/info](https://account.sirdata.io/billing/info)). Your invoices are in **Billing > Invoices** ([account.sirdata.io/billing/invoices](https://account.sirdata.io/billing/invoices)).

Without a valid payment method, the rule "Move to the higher plan" cannot apply when a site reaches its cap: the site then moves to the Essentials plan.

## When a payment fails

If your payment method is missing or has expired, or if an invoice remains unpaid more than 30 days after its due date, the sites of your account that are on a paid plan **automatically move to the Essentials plan**, unless you have chosen, in your account, suspension of the service in that event. Sirdata informs you of this by email.

You make this choice in your Sirdata account, page [Sirdata products](https://account.sirdata.io/sirdata-products), block **Your ABconsent plan**, field **On an unpaid invoice**, then **Save the rules** button.

{% hint style="warning" %}
Neither the move to Essentials nor suspension relieves you of payment of the sums due. With the move to Essentials, your visitors again see the consent requests of Sirdata and its partners. During a suspension, your site has no choice interface, and you remain solely responsible for its compliance.
{% endhint %}

Any sum not paid when due bears late-payment interest and a fixed recovery cost indemnity of €40, under the conditions of [Article XI of the Terms](https://www.abconsent.com/terms-and-conditions#article-11).

## Can prices change?

Yes. Sirdata may change its prices on **30 days'** notice. You may terminate free of charge until the effective date. With an annual commitment, the new prices apply from that date, during the period; if you terminate before that date, you owe nothing for the remainder of the commitment period, and you keep the 10% reduction already granted.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://cmp.docs.sirdata.net/en/faq/pricing/invoicing-and-payment.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
